Filsham Lodge

Dementia & Nursing Care

Hailsham, East Sussex

Filsham Lodge is a 53 bedded Registered Nursing Home, providing excellent standards in Dementia Care and Nursing Care.

We have 2 secure units - Ash and Beech, ensuring all residents feel safe in their home. Daily activities are organised, and with plenty going on to keep everyone occupied!

Home Overview:

Single Rooms: 51
Shared Rooms: 1
Rooms with ensuite WC: 18
2 Secure Units
Manager: May Crousse
Local Authority - East Sussex County Council
Dementia & End Of Life Care  
On site Parking
Filsham Lodge offers respite care for the families who need a break. Experienced staff and nurses offer 24/7 care, so you know your loved one is in good hands.

Visitors are welcome and very much encouraged to bring their pets to the home when visiting. There are no time restrictions or limitations, so feel free to come and go as you please.

We are ideally situated close to amenities such as a local Tesco Express, KFC, local pubs, and is a few minutes drive from Hailsham high street.
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Call us

01323 844008

Filsham Lodge, 137-141 South Road,
Hailsham, East Sussex, BN27 3NN

About Filsham Lodge

Filsham Lodge was a 10 bedded family run dementia residential home in the late 1980s.

The current owners bought the home in November 2004 and became a registered nursing home in July 2011.

The home has been extended and is now a 53 bedded home.

All communal areas of the Home have now been refurbished with new decor, chairs and flooring.

What We're Proud Of

  • Experienced, qualified and caring staff
  • In-house 'pat-dog' Poppy
  • Pet friendly home
  • Brand new Sensory Room!
  • In-house osteopath for our residents' mobility
  • New garden with seating area
  • Safe and secure environment
  • Daily activities are offered to all residents including music, reading, films, puzzles, and more.
  • In-house hairdressing salon with hairdresser available

Our Team

Our team is managed by May Crousse.

May has been a carer and in the care sector for over 10 years. Having finished her degree in Psychology, she was recruited by the owners to Ampersand House in Rochester, Kent. Within two months she had turned the place around in time for the CQC report and took the home from "Requires Improvement" to "Good".

May then moved to Lucerne House, a learning disability home in Bexhill, East Sussex. At the time a ban on admissions had been put into place. After much time and dedication she not only managed to remove the ban, but took the home to "Good" again on the CQC report which made the local papers.

May started at Filsham Lodge in August 2017 and loves working with the residents here. She prefers a hands-on role where possible. With the recent renovations carried out, she is busy making sure everyone in the home has the best care available and that staff are fully supported.

See CQC Rating

The Home offers:

Respite Care
Own GP and specialists if required
Own furniture if required
Television point in all rooms
Telephone point in some rooms
Outside entertainers
24/7 care
Wheelchair access
Own furniture if required
Close to local shops and centre
No visiting hours restriction
On site parking
In house osteopath (free for residents)
Close to public transport
Garden for residents

Types of Care

At Filsham Lodge, we care.

Dementia, Nursing, and End of Life Care, in a safe and loving environment.
Our staff form bonds with our residents, it's like looking after family. If you'd like to talk about the care we can offer, don't hesitate to get in touch. Contact us or pop in and we can show you our home and how proud we are of it.


Dementia is a word used to describe a set of symptoms that often includes:
  • difficulties in thinking
  • memory loss
  • language and communication issues
  • problem-solving impairments
​Dementia happens after the brain has been damaged by a disease, such as Alzheimer's or a series of strokes.

Filsham Lodge

Specially adapted home, caring for people who live with dementia. Dementia can require a considerable amount of care and attention. Our home provides this in the following ways:
  • A secure and homely environment
  • Safety at all times
  • Respect and dignity when providing personal care
  • Person-centred diverse activity programmes
  • Communal areas promoting social interaction
  • Reminiscence therapy, encouraging positive reflection and nostalgia
  • A garden to enjoy the flowers and local wildlife
  • Sensory room to stimulate the mind through all senses

Nursing Care

Nursing Care is understanding and meeting the needs of the individual when they arrive in our care.

Filsham Lodge provides 24/7 care with our highly qualified nurses and carers. We consistently maintain excellent relationships with the residents' and local GPs, physiotherapists, speech and language therapists, and more.

Fast and efficient medical treatment is delivered and monitored in our home.

We have our own osteopath working to keep up our residents' range of mobility, also helping rehabilitate any post operative and stroke related musculoskeletal issues.

End of Life Care

End of Life Care is the specialist care that is given to someone when they are nearing death. It is so important that they are able to do so in comfort, with dignity and with as minimal pain as possible.

Filsham Lodge staff are trained in the use of specialist equipment to enable our residents a peaceful passing, without anxiety or pain.

They are also trained through the local hospice to understand and help our residents and their family in their difficult time. A room is available for families to stay with their loved one when the time is near.

We welcome family's presence day and night, with no restriction on visitation.

"My father was in their care for a very short time but I was able to very quickly establish that the staff were outstanding in their care for the residents there."
Jacqueline C
- Daughter of resident

Daily Activities

Our activity co-ordinators provide something for everyone to get involved!
If you'd like to recommend any entertainers, or are one yourself, please get in touch to as we love to show as much variety to our residents as possible!

We have a wide range of activities available for all of our residents, including:

  • Reminiscence
  • Gentle exercises
  • Pat-a-dog and animal days
  • Outings
  • Arts and Crafts
  • Cooking
  • Memory cards
  • Film afternoons
  • Hand and Arm massages
  • Bingo
  • Live music and singalongs
  • Taste testing days
  • Celebrations and occasions
  • Flower arranging

We have our in-house cuddle therapist, Poppy, who works Monday to Friday. She loves being with our residents and is paid in treats.

Our in-house hair salon allows many of our residents to have their hair professionally done each Friday.

Our in-house osteopath is a free service we provide to help with any musculoskeletal rehabilitation issues, and to keep the joints moving in those who may be less mobile or bed bound.

We also have a brand new sensory room available. Aromatherapy, sensory lights, canvases, and more reminiscence items to help keep our residents stimulated. 

Visitors of residents are more than welcome to join their family members here and enjoy what our room provides.

Concept Branding